How do I receive help with a specific trip?

You can receive help with a specific journey in the trip overview section, in your profile under "Trips". To access your profile, tap on the button in the upper right-hand corner of the map view. Then open your "Trips". You can select the trip you need help with there. Choose "Help" in the upper right corner to access help articles that will assist you with questions about your trip. If the help articles do not answer your question, please contact us.