Reset/change password

To reset your password click on the link below and enter your email address. In a few minutes you'll receive an email with additional instructions for resetting your password.​

The email link to reset your password will be sent to your registered mytaxi email address.

In the app, try the following to change or reset your password:
If you are not logged in, open the app and tap on "Login". There you can tap on "Forgot your password?" in the lower right-hand corner.
Simply enter your email address and click "Send".
We will then send you a link via email with further instructions for resetting your password. ​

If you are already logged in, please go to "Profile". Then click your name – you can change your password under "Change profile" ("Change password").
Simply enter your current password and your new password and click "Save".

Note: If your email address was entered incorrectly at sign up, please contact us so we can delete your account. After your account has been deleted you can create a new one.