Reset/change password

To reset your password click on the link below and enter your email address. In a few minutes you'll receive an email with additional instructions for resetting your password.

The email link to reset your password will be sent to your registered mytaxi email address.

In the app, try the following to change or reset your password:
If you are not logged in, open the app and tap on "Login". There you can tap on "Forgot your password?" in the lower right-hand corner.
Simply enter your email address and click "Send".
We will then send you a link via email with further instructions for resetting your password. ​

If you are already logged in, please go to "Profile". Then click your name – you can change your password under "Change profile" ("Change password").
Simply enter your current password and your new password and click "Save".

Note: If your email address was entered incorrectly at sign up, please contact us so we can delete your account. After your account has been deleted you can create a new one.